10 Customer Experience Factoids from 2014 (Infographic)

Experience Matters

I looked through Temkin Group’s 2014 research and picked out 10 interesting factoids. It was difficult to narrow down to 10 items that collectively provide a sense of the state of customer experience.


Click here to download a 18″ x 24″ poster version (.jpg)

The bottom line: We did a lot of research in 2014!

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